Welcome to The Autobarn Mazda of Evanston

Amazing service and attentive customer service. I love that the repair technician records and sends you a video so you know and understand what's being done on your vehicle. When the estimated repair time was going to be longer than expected, the service rep offered us a loaner for the afternoon.

Visited the service department for a pick up. Christian was really helpful and friendly!

Jay Rosenfeld at Autobarn Mazda - Service was amazing! he was very prompt to attend to me moment I pulled in for service, He was respectful, courteous, and ushered me to the waiting room. He was also able to clearly explain to me the service that needs immediate attention and ones to watch for, for the future. The overall staff were great! they did a great job in finishing on time and I don't have to wait too long. I surely recommend Autobarn Mazda - Service to every one. You will not be disappointed!

Walked in yesterday evening with an intention to walk out with a new car and did thanks to the helpful and attentive staff at the Autobarn. We were helped by Ivan, who was very personable and who left pressure at the door, which made for a very pleasurable and transparent leasing experience. We overstayed our welcome, not leaving the lot until well over an hour after the showroom closed, but that didn’t seem to matter to anyone but us (who felt bad). 10/10 for these guys, would recommend Mazdas in general to anyone, but if you’re close to Evanston or willing to make a special trip, this is the dealer to go to.

Thanks to Mr. Corey Jackson we had very nice and quick service. We did buy our second Mazda CX-5 and we did know what we want. Our trade in was priced fairly and they have really good coffee. Plus, they did honor web price without any additional made up fees or pressure to buy more stuff. Only little issue was with attitude of financial guy after we did refuse to buy additional warranty for the price of only $5000. If you going there, look for Corey. From our side, big thanks for painless car buying experience.

I had an appointment and was taken immediately upon arrival. Sandy explained every detail to me and was very courteous. I like bringing my Mazda to Autobarn of Evanston.

My sons car needed an oil change, they had us in and out in 45 min no appointment

Sandy was very helpful! Didn’t take long and my car was super clean when finished! Definitely an excellent experience! Thanks

Exceptional service every time I go for my routine maintenance- the employees are respectful and make the process painless. My last visit was due to Safelite incorrectly installing the windshield twice; after both times, I had issues with a leak that was damaging the interior. After that, I brought my car here because I knew they would get it done correctly. Sandy was a pleasure to work with– she was caring and communicated with me throughout the process. They found the issue and had the sealing redone, then ran the car through the car wash several times to ensure no water was leaking through.. When I mentioned that I live an hour away, Sandy got me a loaner car while they worked on mine. I’m very happy with this center and their quality of service, they really aim above what's expected.

Chris Reis was very helpful and straightforward in our process of purchasing a Mazda CX-5 and helped us make a thoughtful decision. I appreciate his help!

Chris Reis was very helpful and straightforward in our process of purchasing a Mazda CX-5 and helped us make a thoughtful decision. I appreciate his help!

I always feel anxious when having to buy a car..the staff at auto barn was so accommodating and friendly that it was my best experience in car purchasing..they took time to show me everything..Jonathan did..and Mo was there to make sure all went well and explained a lot and worked with me …

Management hires and trains quality young service reps to deal honestly with customers and on a regular basis.

We took our car in to the Mazda dealership because the check engine light came on. An O2 sensor seemed like the problem so initially that’s what I wanted replaced. Oscar Galicia suggested a diagnostic test which we had done. The test showed that a different part needed to be replaced which we had done. The next day the check engine light came on again. When the car was checked again and the O2 sensor was the culprit. Oscar and the parts manager waived the $453 charge, gave us a loaner car and replaced the O2 sensor. I really appreciate the professionalism, honesty and diligence that the Mazda team have always shown in past visits and especially this visit. I’ve never had to return to the dealership for work in the past and am glad to report that the check engine light has not come on since. The Autobarn Mazda of Evanston Service and Parts Department’s quick and efficient response is greatly appreciated! Thanks again, Phil and Emily Greenhow

Always a pleasant experience here! They take good care of your vehicle and send you a video of what they see under the hood and under the carriage — very cool! Waiting room is clean and has a couple of tvs to keep u occupied.

I was car shopping for a month & had so many problems I finally seen McGrath Mazda online & I went for it Delia who is an sales representative helped me with the process all the way through from over the phone, text messages, and at the dealership she was so nice & very helpful she explained everything to me great customer service skills anywho I got me a brand new 2023 mazda cx5 I love the car Wait I almost forgot the sale manager is we’re cool

Fast, efficient and Friendly, Jay was really knowledgeable and not pushy at all. "It's up to you what you want to do but we can take care of it if you'd like," is the vibe I got which is how it should be. No pushy services but will tell you what you need and take care of it if you want. They tell you the prices before hand as well. Keep in mind this is an official Mazda service department so you will pay more than the quick lube places and mechanics on your block, but for the piece of mind knowing I'm getting Mazda recommended parts and oil and people who know how to fix these specific cars it is worth it. Especially if you plan to keep your Mazda long term. Great service! Just be sure you book your appointments in advance as they do fill up their slots.

Great service experience at The Autobarn Mazda of Evanston. My advisor, Sandy Solayman was friendly, efficient, and quick. She kept me informed of what was happening at all times. Will definitely return when I need car repairs.

I had a service appointment. They were punctual, thorough, friendly and informative. They even took and sent me, while I was there, a video of the underside of my car explaining what was done and the overall condition of the vehicle.

I wholeheartedly trust Jay in letting me know what I need for my car. Thank you for your honesty, kindness, and the fantastic work of the Autobarn Mazda team!

I’ve bought three cars from them so far so good!

I have had my car serviced here twice now and both times have been great! Love the video messages going over everything with my car, shows their honesty. Never felt pressured into extra services and never felt like I was being over charged for anything. The most recent experience I dealt with Sandy and she was absolutely wonderful!!

Oscar Galicia was a great help!

I cannot say enough about the staff at this dealership. From the salesperson, Chris, to the Sales Manger Mo, to the finance manager Robert who all went above and beyond to ensure that the car we were looking for met all our needs and wants. We first came there in July looking for a safe and reliable vehicle for our daughter attending medical school. Chris and Mo guided us in the direction of the CX-5 with all the safety features we desired. We ended up with the carbon edition CX-5. It is gorgeous and our daughter was and is still ecstatic with her new car. The finance manager Robert Hamilton guided us through the purchasing process with ease, understanding and guidance. It was seamless. Fast forward, we were looking to purchase a vehicle for myself and where else would we go but The Autobarn Mazda. I now have a spectacular CX5 that I absolutely love. It was an easy decision and was based on the positive experiences we had with the staff at this location. Thank you all for such a positive experience.

I cannot say enough about the staff at this dealership. From the salesperson, Chris, to the Sales Manger Mo, to the finance manager Robert who all went above and beyond to ensure that the car we were looking for met all our needs and wants. We first came there in July looking for a safe and reliable vehicle for our daughter attending medical school. Chris and Mo guided us in the direction of the CX-5 with all the safety features we desired. We ended up with the carbon edition CX-5. It is gorgeous and our daughter was and is still ecstatic with her new car. The finance manager Robert Hamilton guided us through the purchasing process with ease, understanding and guidance. It was seamless. Fast forward, we were looking to purchase a vehicle for myself and where else would we go but The Autobarn Mazda. I now have a spectacular CX5 that I absolutely love. It was an easy decision and was based on the positive experiences we had with the staff at this location. Thank you all for such a positive experience.