Customer Testimonials
We had a solid experience all around. We walked in without an appointment and Jason Harris took great care of us.
Vary friendly helpful staff. Christopher Allegretti was patient, showed me several models. We decided on a cx 90. He explained everything about the car. Jonathon Danial in finance was not pushy at all. A very relaxing experience.
Service is good but very long even i had an appointment. I spent almost 3 hours for just maintenance service of my new (mazda CX30 2025) car.
Chris was great to work with. Explained all features thoroughly. Everyone at the dealership was so nice.
The service team did a great job getting our new vehicle ready for us. It was clean, fueled, and in perfect condition at pickup. Really appreciated the smooth and professional experience.
We had a fantastic experience working with Chris Reis (Sales Rep) and Darius Shams (General Manager) when purchasing our new car. From the very beginning, Chris was knowledgeable, patient, and genuinely focused on helping us find the right vehicle for our needs—not just making a sale. Chris took the time to answer all our questions, explained the features clearly, and made the entire process smooth and stress-free. Highly recommend Chris Reis and Darius Shams to anyone looking for a great car-buying experience. Their professionalism and friendly attitude made a real difference!
Very Professional and Friendly Service Team I would highly recommend that you consider using this location to service your vehicle
Car was handled in a timely fashion and all issues and concerns were addressed,also pleased to have the use of a loaner car
Cordial and welcoming staff, all are most helpful and willing to assist with happy face
Chris Reis was very helpful and knowledgeable about the differences between the CX-5 and CX-50 Hybrid and made my trade-in an efficient experience.
Bought my Mazda in 2022 and had a painless honest and straightforward experience. Better yet, their service is just as honest and efficient and that includes their waiting room!
Abaz was great from start to finish! My wife and I traded in a CX-9 for a 2024 CX-90. We never felt pressured to do anything and he answered all of our questions. We wrapped everything up around 8 and he stayed until the end! Abaz is the man! We definitely be back in the future!
We recently purchased a new Mazda CX-90 Premium Plus Trim, and we couldn’t be happier with the experience. Chris Reis, the sales associate who assisted us, was exceptionally knowledgeable about the car’s features. He took the time to listen to our numerous questions about leasing and financing, providing clear and confident answers that helped us make the right decision. The entire process was seamless, transparent, and stress-free. If you’re in the market for a new car, we highly recommend working with Chris and the team!
Excellent service. Chris Reis was professional and friendly throughout the entire car buying process. This is my first time buying a Mazda and I am so glad I discovered Autobarn and met Chris!
On 3/27/2025 I purchased a Mazda C 50. I worked directly with two individuals: Chris Allegretti and Billy Maio Both of these gentlemen gave me excellent customer service. They were very low pressure and low key. They did not "push" their product. Instead, the product and their knowledge of the product and presentation of the product sold me. Very professional. I would definitely recommend this dealer and specifically Chris and Billy as sales persons. My only issue was I could not get through to Autobarn with the phone number provided. I kept getting the computerized message repeated over and over.
... Read More DealerRater - Mar 31, 2025
Jeff Williams was a very helpful salesman. He made sure I was getting all my needs met in purchasing my new car. He was very knowledgeable on the features of the car and made sure I didn't waste too much time in getting the final purchase and price. I didn't feel pressured, and this is good because getting a new car is something you don't do every day and my other car was 12 years old and I felt it was time to move on to another one.
Dealing with the Evanston Mazda" was excellent. Mauricio took time to explain everything with no pressure& Anthony was also easy to communicate & work with .!
Autobarn Mazda is wonderful! Jeffery Williams and Ross Conlon were very helpful. 10/10 experience!
I had a excellent experience at Autobarn Mazda. Jason, who was my sales rep, was great to work with. He provided us with good services during test drives, answered any questions we had, and was fair in negotiations. I love the fact he was straight to the point and didn't beat around the bush. Ross, the sales manager there was also excellent and we appreciated his behind the scenes work in putting our deal together. Our finance rep was decent and fair in negotiations as well. Only critique I have is time. I think things could have moved along ... Read More DealerRater - Mar 15, 2025
The dealership was clean, and the staff were very friendly and knowledgeable. Chris took time to explain everything regarding the CX-30. I learned many new things about the CX30 that I did not know before. I have and will always tell my friends about this dealership.
Brady Spiehler, Vivien Fisher and Jason Harris were all tremendous professionals as was the gentleman who assisted with my warranty discussions.
Everything was so professional done. Right people at right place. Meet good people that their help was always appreciated
I am very pleased with your dealership. Jason holds a very high standard of treatment. He is clearly a top seller. A pleasure to deal with and a great personality. He makes the whole experience a pleasant one. I will tell all my friends about the experience. Daryl H
Christopher Allegretti was outstanding! He was very knowledgeable and able to answer all of our questions. Would highly recommend this dealership to anyone looking for a vehicle!
This dealership is a very nice and friendly place to go car shopping. My salesman was pretty friendly and knowledgeable. His name is Mauricio Rubio. Please look for him when you go buy a new car there.
Great selection and knowledgeable sales staff also handled the financing I n a timely manner
Our experience at Auto Barn Mazda of Evanston was pleasant. The sales rep that assisted us, Eric Fragassi was very knowledgeable.
I had a great experience at the Autobarn. They really listen and answered every question and concern we had. Our salesman Chris was great and very attentive. We got the car we wanted and loved the experience.
These people are liars , they said that cars like mine are selling for 25k and they listed it for 28k the very next they , they gave me just 23k for my car and they have a false advertising that they pay more than Carmax but Carmax was giving me 24,400$ for my car , will never do business with them again , on top of that they had an arrogant behavior , should have left but we got a baby and we just needed a bigger car and just didn’t have the ability to shop around . The certified car which I bought from ... Read More DealerRater - Nov 23, 2024
We purchased this car from Autobarn Mazda in Evanston, have had it serviced there and some modest exterior work done at its body shop. In every instance, the performance and personal treatment have been exemplary.
My sales associate Tommy was patient and pleasant throughout the experience. It was a long day, 12-4 because it was busy at the dealership
I had purchased from Auto Barn previously and knew that I would give them my business again if purchased another Mazda. After extensive research, I decided on a CX-30 Carbon Turbo. Ivan Saez was amazing to deal with and made the whole experience great. I highly recommend them for potential Mazda customers. By the way, the car is amazing!
I had such a Wonderful Experience at Mazda of Evanston!, The entire staff was truly Amazing especially Chris Allegretti!, very knowledgeable & Friendly!. I will definitely be recommending this dealership to Everyone I know!.
No need for a lengthy review, if you're looking for a Mazda call them and ask for Billy Maio. Both my daughter and I purchased new Mazdas with Billy (my daughter and her husband recommended him to me). Enjoyable car purchasing experience. Billy is thorough, professional but with a personality, zero 'pushy', no sales games. Simple and smooth.
We recently found ourselves in a situation where we needed to replace a car in a hurry. We had a horrendous situation dealing with a dishonest dealership and were at our wits end with the car buying process. Meeting and working with Jason Harris was an amazing stroke of good luck. Jason matched us with a vehicle within our budget and was honest and forthcoming every step of the way. He has continued to be communicative and helpful even after the point of purchase. We love our new car and highly recommend Jason and Autobarn Mazda of Evanston.
The best experience my partner and I have had buying a new car! Tommy was a very helpful, low-pressure sales associate who communicated promptly and listened to what we asked for. We chose Mazda because we liked the car and because the service at the dealer was head and shoulders above others from test drive to signing.
Great experience purchasing from Autobarn Mazda in Evanston. Thanks Layla Hill for hooking us up with our sweet ride!
Jeff Williams was very helpful and knowledgeable. I would not hesitate to recommend Autobarn of Evanston to all my friends who want to buy a Mazda and to ask for Jeff Williams. Warren Salmanoff.
Although I ended buying another car from a different dealership, Tommy at Mazda was so great during my hunt. Very fast, thorough and not pushy at all. This was a great experience.
My wife and I just bought an almost-new Mazda 3. We had a good experience working with Tommy. We live out of state and knew it was the car we wanted and drove in 3.5 hours to pick it up. Things all went really smoothly throughout. Our only slight frustration was driving off with only a couple gallons of gas in the car, which meant we had to stop for gas before leaving Chicago.
My first experience with Mazda and all I have to say is Christopher A. has given me the best car selling experience thus far! I appreciated the fun test drive, and impeccable understanding of business in making me feel the most comfortable with my purchase. Happy to be a part of the Mazda family!
Chris was awesome! Very helpful and insightful. Made my time very easy going looking for a car!
Purchased my first Mazda (CX-5) March 2023 and just loved it! I was assisted by Ivan who helped make sure everything went smoothly and I drove off with my new car that same day. When my Mazda was totaled last month, I was so impressed by the safety features that engaged on impact that I knew I wanted the same vehicle. Before I could even think about my next move, Ivan reached out to me to check in, as he was alerted that I had filed a total loss claim. I was so impressed with his follow up a whole year ... Read More Google - Apr 18, 2024
Layla was absolutely fantastic!
My husband did a lot of research on a new car for me, and found some of the best deals on what we were looking for at Autobarn.
Jason Harris was our rep, and he did a wonderful job, answering questions and helping us negotiate the best deal. After the sale was done and we were ready to pick up our new car, he went through all the features and and showed us how to connect car play, and what all the knobs and button’s functions were. He took an extra half hour with us, AFTER the sale was ... Read More Google - Apr 17, 2024
Excellent service from Layla. Very happy with purchase experience.
Hi I have to add another review for Chris Allegretti. We came back from a week long trip and found our car battery to be dead. I called him for advice and whether the Service Department could help and who to call. Chris hopped in his car and was here within 20 minutes with a portable charger and Boom we were on our way, Thanks so much Chris, you weren't kidding when you said we could call anytime!
Just had a really great experience with Autobarn Mazda. It starts and ends with Mauricio Rubio who worked his tail off to make the deal happen. There was a great deal of "back and forth" in this negotiation, and Mauricio kept it moving. I was also glad it was such a nice day, to enjoy some air while the discussions happened inside.
I'd also like to mention Elias in Financing. Moving on to him, after the work Mauricio put in, was like the frosting on the cake. Elias walked me through options, got a lower than expected ... Read More Google - Apr 12, 2024
My husband and I were looking to buy two used cars. We went to a few different dealerships in the Chicago suburbs and Autobarn instantly stuck out to us as professional, respectful, and accommodating to what we needed. We worked with Tommy for a few weeks so we could find exactly what we were looking for and he was extremely communicative and patience with us. He explained the whole process very well and made sure we got the cars in the time frame that we needed them. We're so thankful to Tommy for making it a smooth process and ... Read More Google - Apr 11, 2024
Bought a cx5 from Jason. He is a great person in general. He never pushed hard to sell but gave a lot of informative information to help the decision to buy. The dealership is top notch and everyone is very professional. If anyone is thinking about buying a Mazda this is the place. Also I must include the financial person Jamal He was very professional and thorough and pays great attention to detail and made sure we understood all of the documents . Thanks again what a great team of people.
We were here on two occasions and we worked with Jason (sales person), he was genuine and up front. He never pushed us he was just informative. He gave us time to think. We also met the upper management or first time out and he just talked with us. He didn’t overly push us either. We’d recommend this dealership.
I had a wonderful experience from start to finish at this dealership. Chris Reis was very knowledgeable and I had a great experience.
Wonderful associates, wonderful and helpful technicians, wonderful and clean design. I have taken my car to Autobarn of Evanston for years, and each time it gets better and better. In addition to Buti Poldino being very helpful and informative with my car needs, while waiting my phone needed to be re-charged, and he went out of his way and lent me the most interesting phone charger. Thank you for being there! Conveniently located!
Nice clean drive-in facility, friendly staff, and modern updated waiting room. When the mechanic had a question about something I requested I was able to go into the back and show him what I needed done. I wanted the sway bar mount and bushing lubricated. Most shops seem to keep the owner and mechanic separated at all times. I had requested the same service at another dealership, and they said it couldn't be done.
Layla was absolutely amazing in helping me test driving the Mazdas. It was a welcomed, customer focused, no pressure experience, filled with Layla’s enthusiasm and detailed knowledge.
My wife and I purchased a new car from here, and Mauricio made the whole experience great. He was patient, knowledgeable and answered all our questions. We'd certainly recommend The Autobarn!
I flew all the way from Kentucky to purchase a Certified Used Mazda from Autobarn Mazda. It was a fantastic deal, the sales associate, Tommy, was pleasant, helpful and knowledgeable. It was an all around wonderful car buying experience.
Bought my first Mazda here. Chris Reis made it super easy and helpful to get my CX30. He made the whole process a breeze. He was efficent, patient, and easy going. Definitely reccomend this Mazda dealership and Chris Reis as a salesman.
I recently had the pleasure of purchasing a car from Mazda Autobarn of Evanston, and I can't speak highly enough of the exceptional service I received from Chris Reis throughout the entire process.From the moment I stepped onto the lot, Chris's professionalism and expertise were evident. He took the time to understand my needs and preferences, patiently answering all of my questions and guiding me through the available options. His knowledge of the Mazda lineup was impressive, and he was able to recommend the perfect vehicle for me based on my requirements.Throughout the negotiation process, Chris ... Read More Google - Apr 1, 2024
Mauricio was super personable and did a great job listening to what we wanted and doing his best to make it happen. Would recommend a trip to Autobarn of Evanston if you’re looking for your next car!
Chris Reis was awesome to do business with. Super friendly and made the process simple and stress free.
Excellent service with great team members! my favorite is Jason in sales. He was extremely educated and helpful pointing me in the right direction!
Jason was super friendly, and went above and beyond helping me find something I truly desired. Highly recommend him 💯
Chris I had a great experience at the Autobarn with Chris Reis. Chris went above and beyond. He simply was incredible and truly went above and beyond. Any concerns I had He answered all of them and was very knowledgeable. I am definitely going back to Autobarn in Evanston and certainly will have Chris help me with my new purchase.
Jason was the best! he was so personable and funny, not pushy and was able to answer every question about any vehicle i had!!
Jason was amazing! He gave us the best experience we ever had buying a vehicle. He was very knowledgeable and so kind. He went above and beyond in my opinion, to make this whole process enjoyable, fast, and easy!
I came into autobarn Mazda in Evanston to pick out a new suv, Patrick Levy helped walked me through the process from beginning to end. We looked at different options that would work for my family. He was patient, helpful and kind, I walked in not really knowing what I wanted and Patrick helped by looking at each vehicle and comparing it with leasing versus buying. I'm so grateful that Patrick and the whole team of Autobarn Mazda in Evanston are so skilled in what they do. I couldn't ask for a better experience and I'm beyond ... Read More Google - Mar 30, 2024
Sandy Solayman, was our Service Advisor this Time around and as in times before when we came in for Service, she has consistently Treated us with Professional Customer Service and Explained to us what was needed to be Repaired on our Vehicle and Always explains to us what The Full Circle Service Report Card Says. I vote for a Raise in pay for her What say you.
"| was so pleased with the service I Received from The Autobarn Mazda of Evanston. They went above and beyond to help me find the perfect car." I was very impressed with the quality and service I received. Big shout out the team that helped me. Layla, you're the best! Thank you so much.
The friendliest car buying experience ever! Layla and her team went above and beyond to help us get the best deal possible. I highly recomend this establishment, if you want the best car and service. Layla thank you so much!
Eric at Mazda of Evanston was professional and knowledgeable. It has been awhile since I have had a car, and happily this experience was very efficient. All my questions were answered with patience and courtesy, and that was very much appreciated.
I recently purchased a new vehicle at this dealership. I was dreading the process, as my last purchase 12 years ago from a different dealership was not pleasant.
I am happy to report that my experience this time was 180 degrees opposite and was really enjoyable.
We met with Layla Hill. She could not have been nicer, more pleasant and was very easy to talk to and deal with.
She took time to show us various vehicles, and then drove us to their repair center where additional vehicles were located. The car I purchased was one of those stored here. We were ... Read More Google - Mar 26, 2024
Great service. Yessenia was really nice and very helpful. I am glad I bought a Mazda CX-5.
Bought my car here a few months ago. Laylani is the best! She was very welcoming, super knowledgeable about cars, patient and customer focused.
Layla Hill is extremely professional, knowledgeable and helpful. I will buy my next car from Layla!
Exceptional service and expertise - that's what you'll experience when you choose Eric as your car salesman. From the moment I walked into the dealership, Eric greeted me with a warm smile and genuine enthusiasm to help. His knowledge of the vehicles on the lot was impressive, and he patiently answered all of my questions, ensuring I felt confident in my decision. Eric went above and beyond to find the perfect car for me, taking the time to understand my needs and preferences. Thanks to his professionalism and dedication, I drove off the lot in my dream car ... Read More Google - Mar 24, 2024
Eric was a great sales person and made it easy for me to buy my new car. He’s a top G! They have a great selection of cars.
I just want to say thank you very much for all the help that eric fragasti given me buying my car
Eric F. was by far the easiest and most knowledgeable person to work with. I felt he had my best interests in mind, wasn’t pushy or aggressive whatsoever. Highly recommend working with Eric to buy your next vehicle!
I’m very pleased with the customer service and attention to detail at the Mazda Autobarn of Evanston. Lala Hill was a very professional salesperson with great knowledge of the cars. I will buy my next car from The Autobarn Mazda of Evanston for sure!
Eric Fragassi was so helpful. Answered all my questions and sold me my new Mazda. Could not have been happier.
Exceptional Service from Eric Fragassi!
I had the pleasure of working with Eric during my recent visit to the dealership, and I couldn't be more impressed with his professionalism and expertise. From the moment I stepped onto the lot, Eric took the time to truly understand my needs and preferences for a new car. He patiently answered all of my questions and provided valuable insights that helped me make an informed decision.
Eric's attention to detail and dedication to customer satisfaction were evident throughout the entire process. He even arranged a test drive for me to experience the ... Read More Google - Mar 23, 2024
Leilani Hill knows a ton about cars and is very helpful. She’s very friendly and great to work with. When we are ready to buy our next vehicle, we’ll come to her.
Eric was extremely knowledgeable and helpful with helping me find a new vehicle. He was patient and answered any questions I had made my car shopping very easy.
I recently had the pleasure of purchasing a car from Autobarn Mazda of Evanston, and I owe a huge part of my positive experience to Eric Fragassi. From the moment I stepped onto the lot, Eric greeted me with a warm smile and genuine enthusiasm.
Throughout the entire process, Eric was incredibly attentive to my needs and preferences. He listened intently to what I was looking for and expertly guided me to the perfect vehicle, patiently answering all my questions along the way. His professionalism and knowledge made me feel confident in my decision.
What truly stood out was Eric'... Read More Google - Mar 23, 2024
Come to Autobarn Mazda and talk to Eric Fragassi! This guy is the only one I know who is in this business with heart. He was patient when asked questions and did an awesome job explaining everything I needed to know without it feeling like there was an angle. If you plan on buying a new car, I'd talk to this guy
Eric is the epitome of exceptional service and professionalism. From the moment I stepped into the dealership, he exuded warmth and sincerity, making me feel instantly comfortable. His knowledge about the Mazda CX-90 was astounding, guiding me through every feature with patience and clarity. Eric's dedication to finding the perfect fit for my needs was evident in his meticulous attention to detail and unwavering commitment to ensuring my satisfaction. He went above and beyond to accommodate my preferences, making the entire purchasing process seamless and stress-free. Eric's genuine passion for his work and genuine care for his customers ... Read More Google - Mar 23, 2024
Leilani Hill is so helpful and knowledgeable. She’s very friendly and personable. It was great to see the new cars. When we are ready to buy our next vehicle, we’ll come to her.
As always, Oscar and his team did a phenomenal job. Any service or maintenance, Oscar will inform you when or if you need it. These past years has been a pleasant visit thanks to Oscar. I recommended to friends and family and will continue to visit. Thank you Oscar and team Mazda.
Bought a new car this past weekend. Thanks to Tommy, he made the process easy and comfortable.
I recently purchased my first car at Autobarn Mazda and Tommy made it a breeze. He was friendly, patient, and efficient, making me feel comfortable throughout. Thanks, Tommy, for a great experience!
Been shopping for a vehicle and came across the salesman Tommy P. Very knowledgeable about all the vehicles and I highly recommend this dealership and specifically Tommy from sales
Layla was very nice and gave me a great deal on a car! 11/10 would recommend shopping here for your next vehicle.
Well-run professional organization from sales to service.
Super helpful, great people, made the daunting experience of car-buying go surprisingly smooth.
Chris Reis was very courteous, professional and knowledgeable. Answered all our questions and made the whole process easy.
Excellent attention and advice from Abaz de Seminuevos and also from the credit executive, the process was faster than I thought, let's hope the attention in the services maintains the same quality
Ross and Abaz was able negotiate and get a great deal on my vehicle. My experience working with them was excellent. Furthermore they were extremely helpful after purchase of my vehicle. These guys went above and beyond to ensure satisfaction for the customers